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WELCOME TO PHEASANTS HILL FARM CHRISTMAS SHOP, NEED HELP? CALL US ON +44 (0)28 44617246.......... IF YOU'RE LOOKING FOR OUR FULL RANGE OF GRASS FED AND FREE RANGE MEAT AVAILABLE ALL YEAR ROUND CLICK HERE TO GO TO OUR MAIN WEBSITE WWW.PHEASANTSHILLFARM.COM

Courier delivery to Great Britain

Where we deliver

We deliver to the whole of Ireland, both Northern Ireland and the Republic of Ireland, and the whole of the United Kingdom including Northern Ireland, Great Britain, the Channel Islands, Highlands, Scottish Islands and Isle of Man.  

Delivery charges

Delivery is free for larger orders - please see Delivery Charges page for details of delivery costs.  Your delivery will be automatically calculated depending on your order value and delivery location and will be shown on the checkout page when you order.  

How we deliver to Great Britain

We use Parcelforce 24 hour delivery service. Your order will be packed in an insulated box with ice, which will keep the meat refrigerated until it is delivered. Your order will be shipped from the farm by us and should be delivered by Parcelforce on the next day between 9 am and 5 pm. Please ensure you unpack and refrigerate or freeze your meat order as soon as it is delivered.  

Delivery address information 

Please note: we cannot book a courier delivery service for customers without a complete delivery address - recipients's name, house number, road, UK postcode, town, recipients email address and recipient's phone number, (mobile preferred). 

When we deliver

We deliver nationwide to Northern Ireland and Great Britain Tuesday to Friday.  Please note we do not deliver on Bank Holidays or Public Holidays. 

Delivery dates and delivery address

After you place an order we will send you a confirmation of order email showing the goods you have ordered. We will also send you a second email telling you on what date we plan to SHIP your order.  At this stage you can let us know if you wish to change your shipping date or your delivery address.  

Changing your delivery date or delivery address

You can change your delivery address or shipping date by emailing us or phoning us up to a deadline of 5 pm on the DAY BEFORE your scheduled shipping date.  After 5 pm on the day before your shipping date it is not possible to change your delivery address or shipping date.  Please note no changes to delivery address or delivery date can be made on the date of shipping - the parcels are collected from our farm early in the morning and  the delivery address or delivery date cannot be changed once they are scanned by the Parcelforce driver and taken away from the farm by Parcelforce. 

Tracking your parcel

From the morning of the delivery date you can track the progress of your parcel on the Parcelforce website https://www.parcelforce.com or you can download the Parcelforce tracking app which allows you to see where your parcel is and how far away the driver is. 

Contactless delivery

In order to protect both Parcelforce drivers and customers, as much as possible, Parcelforce will not be handing over their hand-held devices to customers to capture electronic signatures.  Having initially knocked on your door the driver will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside. Our drivers will log the first and last name of the person accepting the item on their devices, then put 'XP1' in the signature field, and we will record the geolocation of the delivery.  This will apply to all deliveries that normally require a signature.

Please note: Someone must be at the delivery address to sign for your parcel 

Unlike other couriers the Parcelforce driver is not allowed to leave your parcel at your door or at a gate - the driver must get a signature to leave a delivery so please ensure someone is at the delivery address to sign for your order OR IT WILL NOT BE DELIVERED and they will take it back to their depot.   Parcelforce delivers anytime between 9 am and 5 pm.

 If you cannot be in at the delivery address you requested on your online order, please let us have an alternative delivery address where someone will be available to sign for your parcel anytime between 9 am and 5 pm (e.g. a work address).  The deadline for changing your delivery address is 5 pm on the day before your order is shipped.  

 

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